Terms of service

Samavayas Private Limited is a company registered in India, with its registered office at B-Block, 7th Mile, off Hosur Road, Kudlu Gate, Krishna Reddy Industrial Area, Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068. You can reach us at connect@sprio.ai. References to "the site" mean this website; references to "the services" mean the products and services we provide, including the Sprio platform.

You may use the site for lawful purposes only. You agree not to attempt to gain unauthorised access to any part of the site or the systems behind it, interfere with its normal operation, use automated means to scrape or overload it, or use it in a way that infringes anyone's rights or breaks any applicable law.
We may change, suspend or withdraw any part of the site at any time, and we may restrict access where we consider it necessary.

When you submit a form on this site, you are asking us to contact you. Please give accurate details and do not submit anyone else's details without their permission. A demo request is a request for a time slot, not a confirmed booking. We confirm bookings separately, and we may decline or reschedule a request.

The scope, fees, term and service levels for any paid engagement are set out in the separate written agreement, order form, proposal or statement of work agreed between us. Nothing on this site is an offer capable of acceptance, and nothing on it forms part of a contract unless it is repeated in that written agreement.
Descriptions of features, integrations and results on this site are provided for general information and may change as the services develop.

If you use our services, you are responsible for the content, data and instructions you provide, for having the rights and permissions needed to give them to us, and for how you use the output. Where our services are used to contact your own customers or contacts, you are responsible for holding a valid legal basis and any consent required for that contact, and for complying with the laws that apply to you, including telecom, marketing and data protection rules.
You agree not to use the services for anything unlawful, deceptive, or intended to harass or mislead the people contacted.

Fees, billing frequency, currency and payment terms are those set out in the agreement or order form between us. Unless it says otherwise, fees exclude applicable taxes, which are charged in addition at the prevailing rate. Late payment may result in suspension of the services after reasonable notice.

Our services may connect to systems operated by third parties, such as telephony providers, messaging platforms, cloud providers and the tools you ask us to integrate with. Those services are provided on their own terms, and we are not responsible for their availability, performance or acts and omissions. The site may also link to other websites, which we do not control and do not endorse.

The site and the services, including their text, design, graphics, software and underlying technology, belong to us or to our licensors and are protected by intellectual property laws. You may view and print pages from the site for your own reference. You may not copy, republish, sell or exploit any part of the site or the services without our written permission, except where the law allows it.
You keep ownership of the content and data you provide to us. You grant us the permissions we need to use that material to provide the services to you.

Each of us may receive information from the other that is confidential. Each of us agrees to keep the other's confidential information in confidence, to use it only for the purposes of the agreement between us, and not to disclose it except to people who need it and who are under similar obligations. This does not apply to information that is public through no fault of the receiving party, or that must be disclosed by law.

Our Privacy Policy explains what personal data we collect through this site and our services and how we handle it. Our Cookie Policy explains our use of cookies and similar technologies. Both form part of these terms.

The site and the information on it are provided on an "as is" and "as available" basis. We do not warrant that the site will be uninterrupted or error free, or that the information on it is complete, accurate or current. Nothing on this site is professional, legal, financial or technical advice, and you should not rely on it as such. Warranties for paid services, where given, are those set out in the written agreement between us.

We are not liable for indirect or consequential loss, or for loss of profit, revenue, business or data, arising from your use of this site. Where we provide paid services, our liability is as set out in the written agreement between us. Nothing here limits any liability that cannot be limited by law.

We may suspend or end your access to the site, and to any free features, at any time. Termination of a paid engagement is governed by the agreement between us. Clauses that by their nature should survive termination, including those on confidentiality, intellectual property and liability, continue to apply.

We may update these terms from time to time. The version published on this page is the one that applies, and the date at the top shows when it last changed. Continuing to use the site after a change means you accept the updated terms. Changes to the terms of a signed agreement are made in the way that agreement provides for.

These terms are governed by the laws of India, and any dispute will be dealt with by the courts at Bengaluru. If something goes wrong, please write to us first so we can try to sort it out.

If any part of these terms is found to be unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it. You may not transfer your rights under these terms without our written consent; we may transfer ours as part of a reorganisation or sale of the business. These terms, together with any written agreement between us, are the whole agreement on their subject.