Scoping the first agent
How to pick the conversation, write the definition of done, and set the one number you will judge the pilot by. About twenty minutes to read and an afternoon to apply.
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Guides
Longer pieces for the person actually doing the work — scoping a first agent, getting it through a security review, and knowing whether it is working once it is live.
Start here
Three guides, in the order you need them
Getting through security review
The access an agent genuinely needs, what to log, what to keep and for how long. Written so you can hand it to a reviewer rather than translate it for them.
Measuring it honestly
Which numbers move for real reasons and which move because the definition is loose. Includes the handover reasons worth counting every week.