Lead Automation Agent
Calls and qualifies leads, books meetings, and updates the CRM.
AI workflow automation AI Agents Built for This Workflow ->
AI Automation for Indian Businesses
Sprio combines voice, WhatsApp, workflow automation, integrations, and AI agents to automate business conversations and operational follow-ups.
AI automation agent
Sprio Automation Agent
A realistic workflow handled end to end by Sprio over voice and WhatsApp.
WhatsApp is the default channel for India's hotel guests. Sprio turns your WhatsApp Business number into a guest service agent that books, confirms, upsells and resolves requests around the clock, with no wait time.
What the agent does in this exchangeStarts from the right trigger
The call or message starts from a business event, not a manual task list.
Captures the answer
The customer, citizen, client, or partner response is captured as structured data.
Sends the follow-up
WhatsApp or SMS carries the confirmation, checklist, link, or next step.
Updates the system
The outcome is written back so the team has a clean record.
SA
Sprio Automation AgentOnline
A new lead has arrived from your website. Should I call and qualify it?
Yes, call now.
Done. The lead is qualified, wants a demo tomorrow, and the CRM has been updated.
Send the summary.
Summary sent to your team on WhatsApp.
The agents
Six AI Agents Built for This Workflow
Each agent is configured for a specific high-volume conversation that teams usually handle by hand.
Support Automation Agent
Answers routine questions and creates tickets where needed.
Payment Follow-Up Agent
Sends reminders and secure links for pending payments.
Operations Automation Agent
Coordinates vendors, deliveries, schedules, and internal tasks.
Retention Automation Agent
Identifies at-risk customers and starts win-back conversations.
Insights Automation Agent
Summarises outcomes, exceptions, and performance metrics.
How it works
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From Trigger to Resolution Without Manual Follow-Up
Sprio connects to your systems, runs the conversation, and logs the outcome.
Workflow trigger starts
A lead, order, payment, ticket, or schedule event triggers Sprio.
AI agent completes the conversation
Voice or WhatsApp handles the customer-facing step.
Business system updates
Data is written back and exceptions are routed to humans.
Workflow map
AI-Powered Touchpoints Across the Customer Journey
Each touchpoint runs at the moment when a call or WhatsApp message creates the most operational value.
| Agent | Stage | Trigger | Outcome |
|---|---|---|---|
| Lead Automation Agent | Sales | Configured business event | Calls and qualifies leads, books meetings, and updates the CRM. |
| Support Automation Agent | Support | Configured business event | Answers routine questions and creates tickets where needed. |
| Payment Follow-Up Agent | Payments | Configured business event | Sends reminders and secure links for pending payments. |
| Operations Automation Agent | Operations | Configured business event | Coordinates vendors, deliveries, schedules, and internal tasks. |
| Retention Automation Agent | Retention | Configured business event | Identifies at-risk customers and starts win-back conversations. |
| Insights Automation Agent | Reporting | Configured business event | Summarises outcomes, exceptions, and performance metrics. |
Integrations
Connected to the Tools Your Team Already Uses
Sprio reads context before each conversation and writes outcomes back afterward.
CRMs
Connects crms with Sprio workflows for automatic triggers, updates, and reporting.
ERPs
Connects erps with Sprio workflows for automatic triggers, updates, and reporting.
Helpdesks
Connects helpdesks with Sprio workflows for automatic triggers, updates, and reporting.
Payment Gateways
Connects payment gateways with Sprio workflows for automatic triggers, updates, and reporting.
Calendars
Connects calendars with Sprio workflows for automatic triggers, updates, and reporting.
WhatsApp Business API
Connects whatsapp business api with Sprio workflows for automatic triggers, updates, and reporting.
Voice AI
Connects voice ai with Sprio workflows for automatic triggers, updates, and reporting.
Analytics
Connects analytics with Sprio workflows for automatic triggers, updates, and reporting.
Market scale
Voice
WhatsApp
Integrations
12+
The Scale That Makes Manual Communication Hard to Sustain
The volume, timing, and language requirements make automation a practical operating layer.
Automated phone conversations
Sprio turns this repeated communication need into a configured voice and WhatsApp workflow.
Messaging and follow-ups
Sprio turns this repeated communication need into a configured voice and WhatsApp workflow.
Business systems connected
Sprio turns this repeated communication need into a configured voice and WhatsApp workflow.
Indian languages supported
Sprio turns this repeated communication need into a configured voice and WhatsApp workflow.
Compliance
Built for Indian Telecom, Data, and Customer Communication Rules
Every workflow can be configured around consent, data retention, audit trails, and escalation requirements.
TRAI DND Compliance
Outbound campaigns can follow permitted calling windows and opt-out rules.
DPDP Act 2023
Personal data can be processed with purpose limitation, consent, and retention controls.
WhatsApp Business API
WhatsApp templates and customer-initiated conversations can be handled through approved flows.
Audit Logs and Data Retention
Conversation outcomes, transcripts, and logs can be retained or deleted based on policy.
WhatsApp AI
Voice Starts the Conversation. WhatsApp Carries the Next Step.
Sprio sends confirmations, payment links, reminders, documents, summaries, and feedback requests on WhatsApp after the call.
WhatsApp is the default channel for India's hotel guests. Sprio turns your WhatsApp Business number into a guest service agent that books, confirms, upsells and resolves requests around the clock, with no wait time.
WhatsApp follow-upInstant Confirmations
The customer receives the agreed next step immediately after the call.
Links and Documents
Payment links, forms, brochures, checklists, or maps can be delivered in the same thread.
Status Updates
The conversation can continue on WhatsApp without forcing another phone call.
Team Alerts
Exceptions and escalations can be sent to internal teams in real time.
SA
Sprio Automation AgentOnline
A new lead has arrived from your website. Should I call and qualify it?
Yes, call now.
Done. The lead is qualified, wants a demo tomorrow, and the CRM has been updated.
Send the summary.